Priyo Air

Terms and Conditions

Priyo Tours & Travels LTD

Welcome to Priyo Tours & Travels LTD. By accessing or using our website, services, or booking any travel-related products through us, you agree to be bound by the following Terms and Conditions. Please read them carefully before proceeding.


1. Acceptance of Terms

By using our website or services, you confirm that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you must not use our services.

2. Services Provided

Priyo Tours & Travels LTD provides travel-related services, including but not limited to:

  • Flight bookings

  • Hotel reservations

  • Tour packages

  • Visa assistance (where applicable)

  • Travel consultation and support

All services are subject to availability and the terms of our third-party suppliers.

3. Booking & Payments

  • All bookings are subject to confirmation and availability at the time of request.

  • Prices may change without prior notice until a booking is confirmed.

  • Full or partial payment may be required to confirm a booking.

  • Payments must be made through approved payment methods listed on our website or shared by our team.

4. Cancellations, Refunds & Changes

  • Cancellation and refund policies vary depending on airlines, hotels, or service providers.

  • Any cancellation or change request must be made in writing or through our official communication channels.

  • Service fees charged by Priyo Tours & Travels LTD are generally non-refundable unless stated otherwise.

  • Refund timelines depend on third-party providers and payment gateways.

5. Travel Documents & Responsibilities

  • Customers are responsible for ensuring they have valid passports, visas, tickets, and travel documents.

  • Priyo Tours & Travels LTD is not responsible for denied boarding, visa refusal, or entry restrictions imposed by authorities.

  • It is the traveler’s responsibility to comply with immigration, customs, and health regulations.

6. Third-Party Suppliers

We act as an intermediary between customers and third-party suppliers such as airlines, hotels, and tour operators.
We are not responsible for:

  • Service failures or delays caused by suppliers

  • Schedule changes, cancellations, or overbookings

  • Acts, errors, or omissions of third-party providers

Supplier terms and conditions may apply in addition to ours.

7. Pricing & Errors

  • While we strive for accuracy, errors in pricing or content may occur.

  • We reserve the right to correct any errors and cancel bookings affected by incorrect information, with a full refund where applicable.

8. Limitation of Liability

Priyo Tours & Travels LTD shall not be liable for:

  • Losses due to delays, cancellations, natural disasters, strikes, or force majeure events

  • Personal injury, illness, loss of baggage, or property damage during travel

  • Indirect, incidental, or consequential damages

Our liability, if any, is limited to the amount paid for our services.

9. Intellectual Property

All website content, logos, branding, text, and graphics are the property of Priyo Tours & Travels LTD and may not be copied, reproduced, or used without written permission.

10. User Conduct

You agree not to:

  • Use our website for fraudulent or unlawful purposes

  • Provide false or misleading information

  • Interfere with website security or functionality

We reserve the right to suspend or terminate access for misuse.

11. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data.

12. Governing Law

These Terms and Conditions are governed by and interpreted in accordance with the laws applicable to Priyo Tours & Travels LTD. Any disputes shall be subject to the exclusive jurisdiction of the appropriate courts.

13. Changes to Terms

We may update these Terms and Conditions at any time without prior notice. Continued use of our services indicates acceptance of the updated terms.

14. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact:

Priyo Tours & Travels LTD

📧 Email: priyotours@gmail.com

📞 Phone: 01711305205

📞 Hotline: 09617 400 200