Refund Policy
Priyo Tours & Travels LTD
This Refund Policy outlines the rules and conditions applicable to cancellations, reissues, and refunds for services booked through Priyo Tours & Travels LTD.
Flight
Priyo Tours & Travels LTD follows the airline’s cancellation and reissue policy.
Cancellation or reissue requests must be confirmed and executed at least 48 hours prior to the scheduled departure time. Otherwise, a no-show charge may apply as per airline rules.
Users can submit cancellation or reissue requests through the “My Booking” section on our website or OTA platform. Requests will be processed only after user confirmation.
A standard service charge may apply for any cancellation or reissue request.
For bookings made using the EMI payment method, the applicable EMI charges will be deducted from the refundable amount.
After cancellation, customers will be eligible for a refund only for the remaining amount after deducting airline penalties, service charges, EMI charges, and other applicable fees.
Refunds (if applicable) will be initiated only after successful cancellation.
Refunds will be processed through and reflected in the same payment channel used for the original booking.
For any additional payment, a convenience charge may apply depending on the selected payment method.
Refund Timeline: Once initiated, refunds are typically processed within 7 to 10 working days, depending on the airline and payment gateway.
Hotel
Priyo Tours & Travels LTD follows the hotel or property’s cancellation policy.
To cancel a hotel booking, travelers must go to “My Booking” > “Cancel” and confirm the cancellation.
Cancellation charges may apply depending on the property rules and the time of cancellation.
Date changes are not allowed for hotel bookings. Travelers must cancel the existing booking and make a new booking with the revised dates.
For bookings made using the EMI payment method, applicable EMI charges will be deducted from the refundable amount.
After cancellation, customers will be eligible for a refund only for the remaining amount after deducting all applicable charges.
Refunds (if applicable) will be initiated upon successful cancellation.
Refunds will be processed through and reflected in the original payment method used at the time of booking.
Refund Timeline: Refunds are usually completed within 7 to 10 working days, subject to hotel and payment provider processing times.
Tour
Priyo Tours & Travels LTD follows the tour operator’s cancellation policy.
Customers are advised to review the cancellation policy mentioned under each tour before booking to understand applicable charges.
For tour cancellations or date change requests, travelers must email us at priyotours@gmail.com.
Our team will review the request and respond accordingly to assist with resolution.
For bookings made using the EMI payment method, applicable EMI charges will be deducted from the refundable amount.
After cancellation, customers will be eligible for a refund only for the remaining amount after deducting all applicable charges.
Refunds (if applicable) will be initiated upon successful cancellation.
Refunds will be processed through and reflected in the same payment channel used for the original booking.
Refund Timeline: Refund processing may take 7 to 10 working days from the date of successful cancellation.
Visa
Visa fees and service charges are strictly non-refundable, regardless of the outcome of the visa application.
Once a visa application is submitted, it cannot be canceled, modified, or refunded under any circumstances.