Privacy Policy
Priyo Tours & Travels LTD
Priyo Tours & Travels LTD respects your privacy and is committed to protecting your personal information in accordance with applicable laws of Bangladesh, including the ICT Act, 2006, Digital Security Act, 2018, and other relevant regulations.
By using our website, OTA system, or booking services, you agree to this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide travel services, including:
Full name
Phone number
Email address
Billing address
Passport details (when required)
Date of birth (for child passengers)
Payment details such as credit/debit card or banking information are processed securely by third-party payment gateways and are not stored by Priyo Tours & Travels LTD.
2. How We Use Your Information
Your information is used only for legitimate business purposes, such as:
Processing flight, hotel, or tour bookings
Sharing required traveler details with airlines, hotels, and service providers
Sending booking confirmations and service updates
Fraud prevention and legal compliance
Providing customer support
We do not sell or trade your personal information.
3. Sharing of Information
Your data may be shared only with:
Airlines, hotels, and tour operators for booking purposes
Payment gateways and banks for secure transactions
Government or regulatory authorities when legally required
All third parties are required to handle your data securely and confidentially.
4. Cookies Policy
Our website and OTA plugin use cookies to improve performance and user experience.
Cookies help us:
Remember user preferences
Improve website functionality
Analyze website traffic
You can choose to disable cookies in your browser settings. However, some booking features may not function properly without cookies.
We do not use cookies to collect personally identifiable information without your consent.
5. Third-Party Advertising & Analytics
We may use third-party tools such as analytics or advertising services. These services may collect anonymous usage data using technologies like pixel tags or cookies.
No personally identifiable information (such as name, phone number, or email) is shared with these providers.
6. Refund & Cancellation Policy
Refunds and cancellations are subject to the policies of airlines, hotels, and service providers.
Cancellation fees may apply depending on supplier rules
Service or convenience fees charged by Priyo Tours & Travels LTD are non-refundable, unless stated otherwise
Refund processing time depends on third-party providers and payment gateways
Customers are advised to review fare rules and cancellation policies before confirming a booking.
7. Data Security
We use appropriate technical and organizational security measures to protect your personal data from:
Unauthorized access
Misuse or loss
Disclosure or alteration
Access to customer data is limited to authorized personnel only.
8. Your Rights
You have the right to:
Request access to your personal data
Request correction of inaccurate information
Opt out of promotional communications
To exercise these rights, please contact us.
9. Data Retention
We retain personal information only for as long as required to:
Complete bookings
Meet legal or regulatory requirements
Resolve disputes
After this period, data is securely deleted or anonymized.
10. Changes to This Policy
Priyo Tours & Travels LTD may update this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.
11. Contact Information
If you have any questions about this Privacy Policy, please contact:
Priyo Tours & Travels LTD
📧 Email:
Privacy Policy
Priyo Tours & Travels LTD
Priyo Tours & Travels LTD respects your privacy and is committed to protecting your personal information in accordance with applicable laws of Bangladesh, including the ICT Act, 2006, Digital Security Act, 2018, and other relevant regulations.
By using our website, OTA system, or booking services, you agree to this Privacy Policy.
1. Information We Collect
We collect only the information necessary to provide travel services, including:
Full name
Phone number
Email address
Billing address
Passport details (when required)
Date of birth (for child passengers)
Payment details such as credit/debit card or banking information are processed securely by third-party payment gateways and are not stored by Priyo Tours & Travels LTD.
2. How We Use Your Information
Your information is used only for legitimate business purposes, such as:
Processing flight, hotel, or tour bookings
Sharing required traveler details with airlines, hotels, and service providers
Sending booking confirmations and service updates
Fraud prevention and legal compliance
Providing customer support
We do not sell or trade your personal information.
3. Sharing of Information
Your data may be shared only with:
Airlines, hotels, and tour operators for booking purposes
Payment gateways and banks for secure transactions
Government or regulatory authorities when legally required
All third parties are required to handle your data securely and confidentially.
4. Cookies Policy
Our website and OTA plugin use cookies to improve performance and user experience.
Cookies help us:
Remember user preferences
Improve website functionality
Analyze website traffic
You can choose to disable cookies in your browser settings. However, some booking features may not function properly without cookies.
We do not use cookies to collect personally identifiable information without your consent.
5. Third-Party Advertising & Analytics
We may use third-party tools such as analytics or advertising services. These services may collect anonymous usage data using technologies like pixel tags or cookies.
No personally identifiable information (such as name, phone number, or email) is shared with these providers.
6. Refund & Cancellation Policy
Refunds and cancellations are subject to the policies of airlines, hotels, and service providers.
Cancellation fees may apply depending on supplier rules
Service or convenience fees charged by Priyo Tours & Travels LTD are non-refundable, unless stated otherwise
Refund processing time depends on third-party providers and payment gateways
Customers are advised to review fare rules and cancellation policies before confirming a booking.
7. Data Security
We use appropriate technical and organizational security measures to protect your personal data from:
Unauthorized access
Misuse or loss
Disclosure or alteration
Access to customer data is limited to authorized personnel only.
8. Your Rights
You have the right to:
Request access to your personal data
Request correction of inaccurate information
Opt out of promotional communications
To exercise these rights, please contact us.
9. Data Retention
We retain personal information only for as long as required to:
Complete bookings
Meet legal or regulatory requirements
Resolve disputes
After this period, data is securely deleted or anonymized.
10. Changes to This Policy
Priyo Tours & Travels LTD may update this Privacy Policy at any time.
Any changes will be posted on this page with an updated effective date.
11. Contact Information
If you have any questions about this Privacy Policy, please contact:
Priyo Tours & Travels LTD
📧 Email: priyotours@gmail.com